FAQ

Are your applications cloud-based?

We develop software solutions that can be delivered through suitable deployment models, including cloud-based platforms where supported. Deployment options depend on the specific product and business requirements.

Can your software be customised to meet our business requirements?

Yes. We assess your business processes and requirements to identify suitable configurations, customisations, and enhancements. The scope and feasibility of each requirement are evaluated before implementation.

Can your applications integrate with our existing systems?

Integration with existing business applications, third-party services, and external systems can be explored based on technical compatibility, API availability, and project requirements.

How do you protect customer data?

We consider data protection, access control, and application security as important aspects of software development. The specific security measures available depend on the application, its hosting environment, and its implementation.

Do you provide implementation, training, and support?

We can discuss implementation assistance, user training, and ongoing support based on the selected solution and agreed service scope. Our aim is to help customers adopt the application effectively.

How is your software priced?

Pricing depends on the selected product, number of users, required features, customisation, integrations, and deployment arrangements. Contact our team for a proposal tailored to your business requirements.

Is customer data accessible to other companies using the application?

Access should be governed by the application’s data separation and authorization controls. Customer information should only be accessible to appropriately authorized users in accordance with the applicable system design and policies.

Do your applications support secure login and data transmission?

Authentication and encrypted data transmission can be implemented as part of the application’s security architecture. The specific mechanisms depend on the product and deployment.

How do you handle backups, system availability, and security incidents?

Backup schedules, recovery procedures, monitoring, and incident-response arrangements depend on the hosting environment and service agreement. These arrangements should be confirmed for the specific application before onboarding.